Privacy Policy

Make It Clear Coaching – FZCO
Last Updated: February 26, 2025

At Make It Clear Coaching – FZCO (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit our website (www.make-it-clear.com), work with us, or interact with our services. If you have any questions, feel free to reach out to us at hello@make-it-clear.com .

1. What Information We Collect

We collect information to help us provide you with the best coaching experience possible. Here’s what we might gather:

• Personal Details: Your name, email address, phone number, or other contact info when you sign up for our services, fill out a form, or reach out to us.
• Service-Related Data: Information you share during coaching sessions, like your goals, preferences, or feedback, so we can tailor our support to you.
• Website Usage: Details like your IP address, browser type, pages you visit, and how long you stay on our site, collected through cookies or similar tools.
• Payment Info: Billing details if you purchase a service, though we don’t store your full card information ourselves—our trusted payment processors handle that securely.

You’re always welcome to browse our site without sharing anything personal, but some features (like booking a session) might need a bit of info from you.

2. How We Use Your Information

We only use your data for clear, practical reasons:

• To deliver our coaching services and support you in reaching your goals.
• To respond to your questions or requests and keep you updated on your sessions.
• To improve our website and offerings based on how people use them.
• To send you updates, promotions, or news (only if you’ve said it’s okay).
• To meet legal requirements or protect our business if needed.

We won’t use your info for anything sneaky or unrelated to what we’re about.

3. Who We Share Your Information With

Your privacy matters to us, so we don’t share your details unless it’s necessary. We might pass info to:

• Our Team: Employees or contractors who need it to provide our services, all bound by confidentiality.
• Service Providers: Trusted partners—like payment processors, email services, or hosting companies—who help us run things smoothly. They’re required to keep your data safe too.
• Legal Authorities: If we’re required by UAE law or to protect our rights, safety, or property.

We don’t sell your information to anyone. Period.

4. How We Protect Your Data Your Information With

We take security seriously. We use tools like encryption, secure servers, and access controls to keep your info safe from unauthorized access, loss, or misuse. That said, no system is 100% foolproof, so we’re always working to stay ahead of risks.

5. Your Choices and Rights

You’ve got control over your info. Here’s what you can do:

• Access or Update: Ask us what data we have about you or request changes if something’s off.
• Delete: Tell us to remove your personal info (unless we need to keep it for legal reasons).
• Opt-Out: Unsubscribe from emails or marketing anytime—just hit “unsubscribe” or let us know.
• Cookies: Adjust your browser settings to block cookies, though some site features might not work as well.

Under UAE data protection laws, you’ve got rights to your info, and we’re here to help you exercise them. Drop us a line if you want to make a request.

6. Cookies and Tracking

Our website uses cookies—small files that help us remember you and improve your experience. They let us see how you use the site and make it better. You can say no to cookies in your browser, but it might affect how the site works for you.

7. International Data Transfers

We’re based in the UAE, but some of our service providers might be outside the country. If your data moves abroad, we make sure it’s protected with proper safeguards, in line with UAE laws.

8. How Long We Keep Your Data

We hold onto your info only as long as we need it—for example, while you’re a client or as required by law. Once it’s no longer necessary, we securely delete or anonymize it.

9. Changes to This Policy

We might tweak this policy now and then to keep up with changes in our services or the law. If we make big updates, we’ll let you know through our website or email. Check back here for the latest version.

10. Contact Us

Got questions or concerns? We’re happy to help. Reach out at:

• email: hello@make-it-clear.com
• address: Make It Clear Coaching – FZCO, IFZA Business Park, DDP, P.O.Box 342001, Dubai, United Arab Emirates